Curriculum Vitae

Education

Master of Science (M.Sc.) in Information
University of Michigan, 2019
Specialization: UX Research & Design

Bachelor of Arts (B.A.) in Professional & Technical Writing, magna cum laude
Saginaw Valley State University, 2017
Honors thesis: Beyond Anecdotes and Disciplinary Lore: The Case for Usability Research as ‘RAD’ in Writing Center Scholarship


Selected Professional & Research Positions

Behavioral Science Fellow
Office of Academic Innovation, University of Michigan (Ann Arbor, Michigan)
Sept. 2018—Present

User Experience Research Intern
Dassault Systèmes (Johnston, Rhode Island)
May 2018—Aug. 2018
• Contributed to and revised SIMULIA UX guidelines
• Developed templates and guidelines for task analysis
• Designed and launched mixed-mode user surveys
• Planned and moderated in-person and remote usability studies

User Experience Research Intern
Office of Enrollment Management, University of Michigan (Ann Arbor, Michigan)
Oct. 2017—Present
• Conduct semi-structured contextual interviews with stakeholders to identify end-user requirements
• Analyze complex, open-ended survey responses to identify task-specific requirements
• Create visual artifacts (information flows, personas, & journey maps) to facilitate decision making

Instructional Designer
Michigan Library Engagement Fellows Program (Ann Arbor, Michigan)
Oct. 2017—Apr. 2018
• Researched, designed, & developed instructional modules in learning management system
• Implemented Universal Design strategies to develop modules that exceed accessibility expectations
• Planned and implemented focus groups and usability tests

Technical Writer & Information Management Specialist
The Dow Chemical Company (Midland, Michigan)
July 2016—Aug. 2017
• Distilled 150+ complex work processes modules into instructional documentation sets in accordance with corporate and functional standards
• Collaborated with content owners and SMEs in cross-functional teams to develop, edit, test, and maintain periodic content updates to multi-tenant intranet sites
• Implemented a streamlined information architecture for the Enterprise Data Management intranet site, reducing more than 75 redundant pages and improving efficiency of user tasks
• Transitioned from college co-op to full-time contractor after graduation in May 2017

Web Editor & Content Strategist
The Valley Vanguard (University Center, Michigan)
July 2016—Apr. 2017
• Strategically managed newspaper’s website and social media accounts, increasing engagement by 15%

Junior Researcher
SVSU Center for Usability Studies & Universal Design (University Center, Michigan)
Jan. 2016—Apr. 2017
• Led meetings with on-campus and local clients to gauge needs and clarify system details, user population, and goals
• Planned and conducted appropriate, multi-modal usability studies and evaluations on systems
• Presented findings and subsequent recommendations to clients

Editor-in-chief
The Valley Vanguard (University Center, Michigan)
Apr. 2015—July 2016
• Led a 35-person staff to ensure timely production of weekly 6-page newspaper
• Created internal style reference guide for reporters, reducing time spent editing by 5+ hours per week
• Edited articles and columns for accuracy, adherence to internal and Associated Press guidelines, and clarity
• Designed cohesive double-page spreads for digital and print publication

News Editor
The Valley Vanguard (University Center, Michigan)
Apr. 2014—Apr. 2015
• Edited articles and columns for accuracy, adherence to internal and Associated Press guidelines, and clarity
• Designed cohesive double-page spreads for digital and print publication

General Reporter
The Valley Vanguard (University Center, Michigan)
Aug. 2013–Apr. 2014
• Conducted interviews and gathered information to write articles of interest to the campus community
• Awarded “Best Lead” and “Best Police Brief” for the 2013-14 AY by editorial staff

Senior Tutor
Diane Boehm Writing Center (University Center, Michigan)
Jan. 2013—Apr. 2017
• Assisted more than 1,000 undergraduate, graduate, and English as a Second Language (ESL) students with college writing assignments in face-to-face and online tutorial sessions, with 98% of students rating my abilities as “excellent” or “good”
• Developed an interactive web-based document to explain changes made to formatting and citation styles in the 8th edition of MLA, which has since been used by students, faculty, and other writing centers across the region
• Awarded the Mayme Hamilton Award for Excellence in Tutoring (April 2017)
• Strategically managed the Center’s social media presence across Facebook and Twitter via Hootsuite
• Led more than forty 45-minute Writing Center orientation sessions for nearly 600 composition students
• Served as a formal mentor to novice tutors by providing knowledge, support, and resources
• Secured funding to travel to the International Writing Centers Association Conference (Fall 2014)
• Wrote proposal and secured I.R.B. (Institutional Research Board) approval to conduct international research on writing center tutors’ mental health (Winter 2014)


Other Involvements

World Information Architecture Day Planning Volunteer, U-M Student Organization for Computer-Human Interaction Nov. 2017–Present
Steering Committee Volunteer, SVSU Human Library Feb. 2017–Apr. 2017
Publication Designer, Friends of the Bay City State Recreation Area Oct. 2016–Jan. 2017
President, SVSU Association of Professional & Technical Writers Aug. 2016–May 2017
Tutor, Saginaw Community Writing Center June 2016–Aug. 2016
Content Writing Intern, Cadmium Design Studios May 2016–Aug. 2016
Publication Intern, SVSU Office of International & Advanced Studies Jan. 2016–May 2016
Member, SVSU Writing Center Strategic Planning Committee Jan. 2016–Feb. 2016
Technical & Content Writing Intern, Cardinal Solutions Aug. 2015–Apr. 2017
Assistant Editor, Writing@SVSU June 2015–Apr. 2017
Technical Writing Intern, Altair Engineering June 2015–Aug. 2015
Member, SVSU Professional Journalistic Practices Committee Apr. 2015–June 2015
Volunteer, Saginaw High ACT Writing Workshop Feb. 2015
Program Coordinator, TEDxSVSU Jan. 2015–Sept. 2016
Social Media Coordinator, SVSU Active Minds Sept. 2014–Dec. 2016
Remote Editor, The Grassroots Writing Research Journal June 2014–Dec. 2015
Member, Donna J. Roberts Competitive Fellowship May 2014—May 2015
Volunteer, Living Through Literacy May 2013–Aug. 2013
Member, Leopold J. Kantzler Endowed Leadership Fellowship May 2012–May 2016
Member, SVSU Honors Program May 2012–May 2017

Recognition & Awards

Outstanding Graduate in Professional & Technical Writing Program May 2017
Mayme Hamilton Award for Excellence in Tutoring Apr. 2017
Braun Award for Writing Excellence in the College of Arts & Behavioral Sciences Apr. 2017
Diane Boehm Writing Award for ePortfolios Apr. 2017
MiWCA to ECWCA Scholarship Mar. 2017
Illinois State University Writing Research Scholarship Aug. 2013
Braun Award for Writing Excellence in General Education Mar. 2013
John W. & Rose E. Watson Foundation Scholarship May 2012–May 2016
SVSU President’s (Full) Scholarship May 2012–May 2016
Patricia M. Scholarship of the Bay Community Foundation May 2012
Monsignor Forbes Scholarship May 2012
Morning Rotary Club Scholarship May 2012

Publications

Degner, H. Giroux, C., & Wojciechowski, K. (2015). Opening closed doors: Creating a safe space for tutors struggling with mental health concerns or illnesses. Praxis, 13(1).

Wojciechowski, K. (2015). One of many: Examining and reconciling the ‘need to acquiesce’ in composition classrooms. The Grassroots Writing Research Journal, 5(2).

Wojciechowski, K. (2014). Eavesdropping on the conversation: Situating an undergraduate’s role within the scope of academic journals. The Grassroots Writing Research Journal, 5(1).

Wojciechowski, K. (2014). Home. Cardinal Sins, 33(2).


Presentations

Wojciechowski, K. (2018, Sept.) Words as material, writing as interfacing: Observations & a call to action from the middle. Keynote presented at a meeting of Corridors (the Great Lakes Writing and Rhetoric Conference) in University Center, MI.

Wojciechowski, K. & Wong, N. (2018, May). Using an LMS as a launchpad: Leveraging Canvas as a platform for library research learning modules. Presented at a meeting of LOEX in Houston, TX.

Bidwell, D., Scola, D., & Wojciechowski, K. (2018, Apr.) Alumni panel. Presented at a meeting of the Association of Professional & Technical Writers in University Center, MI.

Wojciechowski, K. (2018, Mar.). Designing for somebody: How to truly know your users & what they do. Presented at a meeting of MidCamp in Chicago, IL.

Wojciechowski, K. (2017, Mar.). Navigating students’ experiences with WCONLINE®: Preliminary results and recommendations of a usability study of the WCONLINE® platform. Presented at a meeting of the East Central Writing Centers Association in Dowagiac, MI.

Wojciechowski, K. (2016, Oct.). Advocating for student-users: A template for conducting small-scale usability research in the writing center. Presented at a meeting of the Michigan Writing Centers Association in Warren, MI.

Currie, K., Millard, R. & Wojciechowski, K. (2016, Oct.). ‘The ethical responsibility’: Crafting, implementing, and assessing a writing center’s strategic plan. Presented at a meeting of the Michigan Writing Centers Association in Warren, MI.

Currie, K., Millard, R. & Wojciechowski, K. (2016, Oct.). To boldly go where no writing center has gone before: Crafting and implementing a writing center’s strategic plan. Presented at a meeting of the International Writing Centers Association in Denver, CO.

Defever, L., Jones, P. & Wojciechowski, K. (2016, Apr.). Finding your journalistic niche. Presented at a meeting of the Association of Professional & Technical Writers in University Center, MI.

Hadd, C. & Wojciechowski, K. (2016, Apr.). Crossing disciplines, crossing institutional boundaries: An argument for inter-disciplinary courses at SVSU. Presented at a meeting of the Association of Professional & Technical Writers in University Center, MI.

Giroux, C., Raica-Klotz, H., Rivet, B. & Wojciechowski, K. (2016, Mar.). Multiple modes, mediums, and literacies, but one mission: Strategic planning for your writing center. Presented at a meeting of the East Central Writing Centers Association in Alliance, OH.

Degner, H. & Wojciechowski, K. (2015, Apr.). ‘Our field of dreams’: A model for supporting undergraduate tutor research. Presented at a meeting of the East Central Writing Centers Association in Notre Dame, IN.

Degner, H. & Wojciechowski, K. (2014, Oct.). On the other side of the table: When a tutor has a learning disability or mental health illness, what happens then? Presented at a meeting of the Michigan Writing Centers Association in Lansing, MI.

Degner, H. & Wojciechowski, K. (2014, Apr.). On the other side of the table: When a tutor has a learning disability or mental health illness, what happens then? Presented at a meeting of the East Central Writing Centers Association in Oxford, OH.

Wojciechowski, K. (2014, Mar.). Cross-cultural citation practices: Giving credit where credit is due. Presented at the Grassroots Writing Research Colloquium at Illinois State University in Normal, IL.

Degner, H. Jackson, S., Sterken, A. & Wojciechowski, K. (2013, Oct.). Riding the L to learning: Training new tutors to learn and grow in the writing center. Presented at a meeting of the Midwest Writing Centers Association in Skokie, IL.